Privacy & Data Protection

Privacy Policy of ar111 – LGPD

This Privacy Policy explains how ar111 collects, uses, stores, and protects the personal data of its users, in compliance with Brazil's General Data Protection Law (LGPD – Law No. 13.709/2018). Full transparency about what we do with your information — no fine print.

How ar111 Protects Your Data

For ar111, the privacy of Brazilian users is not a regulatory checkbox — it is part of the platform's culture. Here are the pillars that guide how your data is handled.

Full LGPD Compliance

Ar111 operates in full compliance with Brazil's General Data Protection Law (Law No. 13.709/2018). Every stage of your data lifecycle — collection, storage, use, and deletion — follows the legal bases defined by Brazilian law, without exception.

256-Bit SSL Encryption

All connections to ar111 are protected by 256-bit SSL encryption — the same standard used by major Brazilian banks such as Nubank, Itaú, and Bradesco. Your registration data, passwords, and Pix payment information are never transmitted in plain text.

Your Data Is Never Sold

Ar111 never sells, rents, or trades personal data with third parties for marketing or any other commercial purpose. Your data is used exclusively to operate your account, process transactions, and meet legal obligations.

You Control Your Data

The LGPD gives you the right to access, correct, export, and request the deletion of your data at any time. At ar111, these rights can be exercised through support via chat or email, with a response time of up to 15 business days.

Minimal and Necessary Data Collection

Ar111 collects only the data strictly necessary to operate the platform: name, CPF, email, mobile number, date of birth, and payment details. Nothing beyond what you need to bet on the Brasileirão, volleyball, or your favorite e-sports safely.

Privacy by Design

Privacy is built into every new ar111 feature from the ground up. Before any change involving personal data, the security and compliance team assesses the impact and ensures that LGPD principles are upheld.

By using ar111, you confirm that you have read and understood this Privacy Policy. If you have any questions, please contact our support team before creating your account. We're available 24 hours a day, every day, via live chat or at suporte@ar111.best.
01 Personal Data Controller

The controller of the personal data processed under this Privacy Policy is ar111, operator of the platform available at ar111.best.

For LGPD purposes, ar111 is the entity that determines the purposes and means of processing personal data for users registered on the platform. All privacy and data protection inquiries may be directed to our Data Protection Officer (DPO) at suporte@ar111.best, with the subject line "Privacy — LGPD".

This Privacy Policy applies to all registered users of ar111, including those who bet on football, volleyball, basketball, UFC, e-sports, slots, Live Casino, and all other features available on the platform.

02 Personal Data We Collect

Ar111 collects personal data in the following situations:

At registration:

  • Full name;
  • CPF (Cadastro de Pessoa Física);
  • Date of birth;
  • Email address;
  • Mobile phone number;
  • Residential address (city, state, zip code).

During the identity verification (KYC) process:

  • Photo ID document (RG, CNH, or passport) — front and back;
  • Proof of address;
  • Selfie with ID document for basic biometric validation.

In financial transactions:

  • Pix key and destination account details for withdrawals;
  • Partial credit or debit card details (full card data is processed directly by the payment gateway and is never stored by ar111);
  • History of deposits and withdrawals made on the platform.

While using the platform:

  • Betting history across football, volleyball, basketball, UFC, e-sports, slots, and all other available sports and games;
  • IP address and approximate location data;
  • Device and browser type and version;
  • Session data: access time, pages visited, and time spent on the platform;
  • Gaming preferences and most frequently accessed categories.
Data Category Examples Primary Purpose
Identification Full name, CPF, date of birth Identity verification and fraud prevention
Contact Email, mobile number Account communications and support
Financial Pix key, transaction history Processing deposits and withdrawals
Behavioral Betting history, preferences Responsible gambling and personalization
Technical IP address, device, browser Security and unauthorized access prevention
03 How We Use Your Personal Data

Data collected by ar111 is used exclusively for the following purposes:

  • Account operation: creating, maintaining, and managing the user's profile on the platform;
  • Identity verification: fulfilling KYC (Know Your Customer) and anti-money laundering obligations as required by regulation;
  • Payment processing: processing deposits via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED, as well as handling withdrawals to the account holder;
  • Service provision: delivery of Sports Betting, live betting, Live Casino, slots, and all other platform features;
  • Security & anti-fraud: detection and prevention of unauthorized access, multiple account creation, bet manipulation, and other fraudulent behavior;
  • Responsible gambling: monitoring usage patterns to identify behaviors that may indicate gambling dependency and proactively offering support when needed;
  • Communication: sending account information, security alerts, policy updates, and, where authorized, communications about ar111 promotions and news;
  • Compliance with legal obligations: data retention as required by applicable Brazilian law, including Brazilian Central Bank and Federal Revenue Service regulations.

Ar111 does not use your data to build behavioral profiles for third-party advertising purposes, nor for automated processing that produces decisions with significant legal effects without human oversight.

04 Legal Bases for Processing (LGPD)

As required by the LGPD, all personal data processing carried out by ar111 is grounded in at least one of the following legal bases:

  • Contract performance (Article 7, Section V of the LGPD): the processing of registration data, identity verification, and payment processing is necessary for the performance of the service agreement between you and ar111;
  • Compliance with a legal obligation (art. 7, II of the LGPD): data retained to meet regulatory requirements for anti-money laundering, Brazilian Central Bank standards, and tax obligations;
  • Legitimate interest (art. 7, IX of the LGPD): usage behavior data for security, anti-fraud, platform improvement, and responsible gambling purposes, provided it does not override the data subject's fundamental rights;
  • Consent (art. 7, I of the LGPD): marketing communications and promotions sent only to users who have opted in, with the option to unsubscribe at any time.
05 Data Sharing with Third Parties

Ar111 does not sell, rent, or trade personal data with third parties. Data sharing occurs only in the following situations, always with appropriate protection safeguards:

  • Payment processors: payment gateways responsible for processing transactions via Pix, boleto, card, and digital wallets. These partners have access only to the data strictly necessary to complete the transaction and are contractually required to maintain confidentiality and security;
  • Game providers: companies that supply slots, live casino, and other games available on the platform. Sharing is limited to an anonymous session identifier, with no exposure of full personal data;
  • Identity verification providers: KYC services used for document validation and fraud prevention, bound by contractual confidentiality obligations;
  • Authorities and regulatory bodies: when required by court order, request from a competent authority, or legal obligation, in accordance with applicable Brazilian law;
  • Technical infrastructure providers: hosting, cybersecurity, and operational data analytics services, all contractually bound to data protection obligations equivalent to those established by the LGPD.

In all cases of data sharing, ar111 contractually requires the third parties involved to adopt security measures equivalent to its own and to use the data only for the specific purpose for which it was shared.

06 Data Retention & Deletion

Ar111 retains personal data for as long as necessary to fulfill the purposes described in this Policy, according to the following criteria:

  • Active account data: retained while the account is active and for up to 5 years after closure, in accordance with anti-money laundering and tax compliance requirements;
  • Financial transaction history: retained for 5 years from the transaction date, in accordance with Brazilian Central Bank guidelines;
  • Identity verification records (KYC): retained for up to 5 years after account closure;
  • Behavioral and betting data: retained for up to 3 years for responsible gambling and internal audit purposes;
  • Communication data (email, support chat): retained for up to 2 years for dispute resolution and customer service history purposes.

Once retention periods have expired, data is securely deleted or anonymized so that the account holder can no longer be identified. Users may request early deletion when no legal retention obligation is in effect.

07 Information Security

Ar111 implements a comprehensive set of technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or improper destruction:

  • Encryption in transit: all communications between your device and ar111's servers are protected by 256-bit TLS/SSL;
  • Encryption at rest: sensitive data stored in ar111's databases is encrypted at rest;
  • Two-factor authentication (2FA): available to all users and mandatory for VIP accounts at the Platinum and Diamond levels;
  • Continuous monitoring: automated systems monitor access and transactions in real time to detect anomalous patterns;
  • Internal access controls: user data is accessible only to ar111 staff and systems with a direct need to deliver the services, with full audit logs of every access;
  • Security testing: ar111 conducts regular security assessments, including penetration testing and code reviews, to identify and address vulnerabilities before they can be exploited.

In the event of a security incident that may affect users' personal data, ar111 is committed to notifying the National Data Protection Authority (ANPD) and the affected data subjects within the timeframes set by the LGPD, providing clear information about the nature of the incident, the data involved, and the remediation measures taken.

08 Cookies and Tracking Technologies

Ar111 uses cookies and similar technologies to ensure the platform functions correctly, enhance the user experience, and, where authorized, personalize the content displayed. The types of cookies used are:

  • Essential cookies: required for the platform to function — such as keeping your session active while you bet on the Brasileirão or browse slots. They cannot be disabled without affecting your use of the platform;
  • Functional cookies: store user preferences such as language, favorite sport, and odds display settings, enabling a more personalized experience on every visit;
  • Analytical cookies: collect aggregated data on platform usage — most visited pages, session duration, most used features — to help ar111 continuously improve the experience. Data is processed in anonymized form;
  • Security cookies: used to detect suspicious behavior, fraud attempts, and simultaneous access that may indicate account compromise.

You can manage your cookie preferences through your account settings panel or your browser settings. Disabling essential cookies may affect how the platform functions. ar111 does not use third-party advertising tracking cookies to display ads outside the platform.

09 Protection of Minors' Data

Ar111 is strictly prohibited for individuals under 18 years of age. The platform does not intentionally collect, process, or store personal data from individuals under 18 years of age.

During registration, the user declares they are 18 years of age or older. ar111 conducts identity verification that includes confirmation of date of birth. Accounts identified as belonging to minors are closed immediately, with collected data deleted, unless retention is required by legal obligation.

If you believe a minor under 18 has inadvertently created an account on ar111, please contact support immediately at suporte@ar111.best. ar111 will take the necessary steps to close the account and delete the associated data as quickly as possible.

10 Your Rights as a Data Subject (LGPD)

As a data subject under the LGPD, you have a set of rights that ar111 is fully committed to upholding:

Right of Access
Request a full copy of all personal data ar111 holds about you, including data categories, purposes of processing, and the parties with whom it has been shared.
Right of Correction
Request the correction of inaccurate, incomplete, or outdated data. Some details can be updated directly in your account settings; others require contacting support.
Right to Erasure
Request the deletion of your personal data when it is no longer needed for processing, when consent has been withdrawn, or when processing has occurred unlawfully. Subject to applicable legal retention obligations.
Right to Data Portability
Request your data in a structured, machine-readable format (such as CSV or JSON) to transfer it to another controller, in accordance with ANPD regulations.
Right to Object
Object to data processing carried out on the basis of legitimate interest whenever you believe your fundamental rights override the interest claimed by ar111.
Right to Information
Receive clear information about which entities ar111 has shared your data with, the legal bases that underpin each processing activity, and the applicable retention period for each data category.

To exercise any of these rights, contact ar111 support at suporte@ar111.best with the subject line "LGPD Rights — [Request Type]". ar111 is committed to responding within 15 business days from the date the request is received.

11 International Data Transfers

Some service providers used by ar111 — such as cloud infrastructure providers or casino game suppliers — may be based outside Brazil or process data on servers located in other countries.

When such international transfers take place, ar111 ensures they are carried out with appropriate safeguards, as required by Article 33 of the LGPD, including:

  • Transfers to countries with an adequate level of data protection, as recognized by the ANPD;
  • Standard contractual data protection clauses that bind recipients to the same security standards required under Brazilian law;
  • Specific consent from the data subject where applicable.

Under no circumstances does ar111 transfer personal data to countries that do not offer guarantees equivalent to those established by the LGPD.

12 Communications and Marketing

Ar111 may send communications to users in the following situations:

  • Transactional communications (no consent required): security alerts, deposit and withdrawal confirmations, notifications on betting results for football, volleyball, UFC, and other sports, and updates on account status;
  • Marketing communications (with consent only): promotions, special bonuses, platform updates, free bets for Brasileirão matches or esports events. You can opt in or out of these communications at any time in your account settings.

To stop receiving marketing communications, go to the notification settings in your account or click the unsubscribe link in any promotional email sent by ar111. Opt-outs are processed within 48 hours.

Ar111 does not make unsolicited phone calls for marketing purposes. Mobile communications (SMS or WhatsApp) are only sent to users who have explicitly consented to that channel during registration or in their account settings.

13 Data Protection Officer (DPO)

As required by Article 41 of the LGPD, ar111 has appointed a Data Protection Officer (DPO) to serve as the communication channel between the company, data subjects, and the National Data Protection Authority (ANPD).

Ar111's Data Protection Officer can be reached through the following channels:

  • Email: suporte@ar111.best (subject line: "DPO — Privacy")
  • Live chat: available 24 hours a day on the ar111.best platform

The DPO's responsibilities include: receiving requests from data subjects exercising their rights, advising ar111 staff on data protection practices, liaising with the ANPD, and ensuring the platform's ongoing compliance with the LGPD.

14 Changes to This Privacy Policy

Ar111 reserves the right to update this Privacy Policy to reflect changes in data processing practices, new regulatory requirements, or platform improvements. When significant changes occur, you will be notified via:

  • Email sent to the address registered on the account;
  • Prominent notice on the platform's home page;
  • Notification upon logging in to your ar111 account.

The date of the last update to this Policy is always shown at the top of the document. Continued use of the platform after notification of changes constitutes acceptance of the updated terms. If you do not agree with the changes, you may request account closure and deletion of your personal data, subject to applicable legal retention obligations.

This Privacy Policy was last updated in January 2026. For questions or requests related to the privacy of your data, contact us at suporte@ar111.best or via the 24/7 live chat available on the platform.

Privacy Questions at ar111

The most common questions from Brazilian users about how ar111 handles personal data.

No. ar111 never sells, rents, or shares personal data with advertisers, marketing networks, or data brokers. Your data is used exclusively to operate your account, process transactions via Pix and other payment methods, ensure platform security, and comply with Brazilian legal obligations. Any marketing communications sent by ar111 are delivered directly through the platform, only to users who have consented to receive them.

To request deletion of your data, contact ar111 support at suporte@ar111.best with the subject line "Data Deletion — LGPD". ar111 will respond within 15 business days. Please note that certain data must be retained for legally mandated periods — such as financial transaction history for 5 years, as required by the Banco Central do Brasil. This data cannot be deleted before the legal retention period expires, but will be permanently removed once that period ends.

No. ar111 does not store your full credit or debit card details at any point. Card information is entered directly in a secure environment managed by a certified payment gateway, which processes the transaction without exposing your full card data to ar111. The platform only receives a payment confirmation and an anonymized token for reference. All transmission is protected by 256-bit SSL encryption.

The identity verification process (KYC — Know Your Customer) is a regulatory requirement for betting platforms and financial services in Brazil, tied to anti-money laundering compliance. At ar111, KYC serves three main purposes: confirming you are 18 or older; ensuring that Pix withdrawals are processed to the account's verified holder; and preventing fraud and platform misuse. The process is completed once, and all documents are stored with encryption and never shared with third parties without a legal basis.

Yes. The right of access is guaranteed by the LGPD and ar111 fully respects it. Send an email to suporte@ar111.best with the subject line "Data Access — LGPD" and include the CPF registered on your account for identity verification. ar111 will deliver, within 15 business days, a report covering the categories of personal data held, the purposes of processing, retention periods, and any third parties with whom your data may have been shared.

After account closure, ar111 retains certain data for the periods required by law: financial history for up to 5 years (as required by the Banco Central and Receita Federal), KYC documents for up to 5 years (anti-money laundering regulations), and betting records for up to 3 years for audit purposes. Once these retention periods expire, all data is permanently deleted or anonymized. Data not subject to legal retention obligations is deleted immediately upon account closure.
LGPD Compliance at ar111
This Privacy Policy complies with Brazil's General Data Protection Law (LGPD – Law No. 13.709/2018). To exercise your rights as a data subject, contact our DPO at suporte@ar111.best. For more details on the platform's terms of use, please refer to our Terms & Conditions.

Your Data and Responsible Gambling

Ar111 uses betting behavior data to promote responsible gambling — never to push you to bet more than you intend. Control tools are available to all users, no red tape required.

Deposit Limit

Set daily, weekly, or monthly limits to keep your spending on the platform in check.

Self-Exclusion

Pause or close your account at any time with a single click — no explanation needed.

+18 Only

Ar111 verifies the identity of all users. Prohibited for individuals under 18 years of age.

Proactive Monitoring

Ar111 uses behavioral data responsibly to identify signs of problem gambling.

Bet for the Love of the Game

Betting at ar111 is entertainment. The platform never uses your behavioral data to create pressure or push you to bet beyond your limits. If you notice that betting is affecting your finances or well-being, use the self-control tools available in your account or reach out to support.

Need support? CVV is available 24 hours a day at 188. Our Responsible Gambling has more resources and guidance.

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